MIS & Strategic Consultant

Research Expert & Strategic Data Analyst

I translate complex numbers into strategic frameworks that make a real impact. I provide executive management with precise market insights, leveraging AI tools and Python to ensure operational excellence, drive market share, and build sustainable customer loyalty.

Achievements Request Consultation

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Years of Excellence

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Market Research Reports

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Training Programs

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Consulting Assignments

Marwan Madkoor
Ideal Employee

Building Business Strategies
with Data Precision & Intel.

As a Management Information Systems (MIS) graduate with First-Class Honors, I have dedicated my career to advancing the banking and commercial sectors. I strongly believe that an organization's success stems from a precise, data-driven understanding of its market and consumers.

I hold a proven track record of excellence, crowned by being awarded the "Ideal Employee" title across multiple roles. My expertise ranges from leading research and studies, to applying AI tools and data automation, ensuring the organization outpaces its competitors.

Outstanding Participation

Arab Entrepreneurs Summit

Honor & Excellence

Ideal Employee (Multiple)

Executive Experience

Leadership and analytical roles driving organizational objectives

Research Analyst

Al-Kuraimi Islamic Microfinance Bank

Nov 2025 - Present

Spearheading deep market and banking product research initiatives. Formulating precise strategic reports that provide executive management with data-driven recommendations to guide expansion policies and mitigate investment risks.

Data & Research Specialist

Ideal Employee

Al-Amal Microfinance Bank

Dec 2020 - Nov 2025

Comprehensive management of complex statistical data collection and analysis. Designed and implemented sustainable mechanisms for measuring Customer Satisfaction (CSAT) and innovated plans to elevate the VIP Client Experience.

Digital Platforms Admin

Al-Amal Microfinance Bank

Apr 2021 - Nov 2025

Supported the bank's digital transformation journey through technical and administrative supervision of digital platforms. Focused primarily on User Interface and User Experience (UI/UX) engineering to ensure seamless digital banking.

E-Commerce & Marketing Manager

Madkoor Store

Mar 2020 - Oct 2022

Spearheaded operational management for the e-commerce store, from inventory to planning and executing digital marketing campaigns that achieved notable growth in Sales KPIs.

Marketing & PR Secretary

University of Science and Technology

Jun 2019 - Aug 2020

Distributor & Agent

Luay Telecom Company

Apr 2018 - Aug 2020

Previous Roles & Milestones

E-Marketing

Al-Rabie Restaurants (Jun - Aug 2020)

Programmer

Infinitecloud (Jul 2018 - May 2019)

Quality Assurance Participant

Univ. of Science & Technology (2018 - 2020)

Alternative Accounting System Trainer

Abu Tariq Trade (2018 - 2019)

E-Marketing

Bashiri Import (Apr - May 2018)

Core Expertise

Methodologies and technologies employed to drive business excellence

Artificial Intelligence (AI Tools)
Python (Data Automation)
Data Analysis (Insights & KPIs)
Market Research (Competitor Analysis)
Statistical Analysis (SPSS)
Advanced Excel (Dashboards)
Customer Experience (CX / VIP)
Project Management (Agile / Planning)
Digital Marketing (Digital Mktg)
Web Design (WordPress)
Quality Systems (ISO 9001)

Interpersonal & Leadership Skills

Decision Making & Problem Solving Persuasion & Negotiation Team Collaboration & Crisis Mgmt Emotional Intelligence

Languages

Arabic Native Language
English Professional Working Proficiency

Education & Certifications

Academic Degrees

Bachelor of Management Information Systems (MIS)

University of Science and Technology • 2014 - 2018

Graduated with First-Class Honors. This specialization represents a strong foundation in utilizing technology to organize business processes and manage resources effectively.

Professional Certifications

Professional Project Management

Advanced Training - Tamkeen Platform KSA

2025

Applied Bank Marketing Diploma

Institute of Banking Studies - Sana'a

2024

Continuous Professional Development

Academic Review & Accreditation Workshop (CIS) Specialized Workshop
Market Research Preparation IBS
Customer Satisfaction Measurement IBS
Managing Customer Experiences in Banks IBS
Quality Management Systems (ISO 9001:2015) IBS
Advanced Digital Marketing IBS
Participatory Planning National Vision
Web Building & Development (WordPress) Edraak
International Diploma in IT Skills Jordan